How To Find A Reputable Moving Company In Stirling

 

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Choosing a reputable moving firm from the offset to handle your home or business removal is always a good idea. It's the difference between experienced porters arriving, on time, and loading your belongings in a courteous, professional manner - or Bob in a builders van who might not even decide to arrive at all.

This might sound odd or an extreme example, but we can tell you after a decade in the business, these are facts. The removals industry is an industry where you really do get what you pay for.

But how to tell the difference between a reputable firm and a couple of guys offering services for weekend party money? Luckily, the differences are simple to spot so you're pretty sure to get it right first time.

1) How long have they been established?

Searching Google for "removals company name", in quotes, will pull up any websites that lists their business name. They should be listed on all the usual directories such as Yell, Thomson Local, Google My Business & others. This will give you an idea of how long they have been in business and how much effort they have put into developing their company.

If you're savvy enough to do a "whois" search, you can also check how long a domain name has been online.

2) Use the big boys.

There are a few massive, well known removal companies in the UK that everyone has heard of. I'll not mention them here but you'll probably be able to think of a couple yourself from the top of your head.

It's worth noting that these firms charge big money, just because they can, so if you're happy paying big bucks for the same service you could find elsewhere for less than half the price from a smaller independent company, then this is the way to go.

3) Do they have a premises?

This might sound like a no brainer but you would be surprised at the amount of "firms" out there operating from Facebook or Gumtree which don't list their physical contact details. Always make sure there is a premises to visit if you have to.

4) Insurance.

Every moving company should have goods insurance, transit insurance and liability insurance and they shouldn't have a problem disclosing these to you if you request them.

5) Check reviews.

Although not the be all and end all, reviews on Google, TrustPilot, Yell and Facebook give you an idea of the type of service you can expect from a company. It's worth noting that some companies don't bother requesting reviews from customers but it'll give you an idea of the standard of practice from those who do.

6) Beware cheap quotes.

They're usually from guys moving things around for weekend money. They're usually uninsured with little experience in handling goods and if they get a better job in the meantime, they probably won't turn up.

This is particularly true of those operating solely from Facebook pages, Gumtree and small ads found dotted around the web. Not all, but certainly some. Do your due diligence.

7) Reverse Auction Websites.

Stay away from auction websites such as AnyVan and similar who offer complete removals from £95 or so.

Websites like this try to pass themselves off as moving companies with a massive work force but really, they simply operate reverse auction websites where you post your job and users of the site under quote each other to the point where nobody really wants the job.

Again, anyone willing to undertake extremely heavy work like a home removal for buttons is clearly desperate for anything that comes their way. They too are usually uninsured with little experience in handling goods and if they get a better job in the meantime, they probably won't turn up.

If you check TrustPilot for any of these types of service providers and filter the real reviews on 1 star you'll get a good idea why paying less for more ends up costing you more for less.

8) Lastly, give them a call.

The most telling factor of a companies integrity is by simply speaking to the people you'll be dealing with. Don't be afraid to ask as many questions as it takes to make you comfortable using a company. Any genuine moving firm will be more than happy to accommodate.

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